Pre-convention photo sale deadline Midnight Sunday 16th April after this you will only be able to purchase on the day with no guarantee of any being available.
Photoshoots start from 11am – YOU CAN STILL BUY PHOTOSHOOTS FROM THE KIOSK ON THE WEEKEND OF THE CONVENTION.
All photoshoots are sold per person.
Additional People on a photoshoot
Photoshoots are limited to the photoshoot token holder, but you can pay for 2 additional people (3 total).
Additional persons can be added to any photoshoot for half the listed photoshoot price per person. For example – a £30 photoshoot is valid for one person. Any additional people will be charged £15 in this example. This can only be done on the day at the EM-Con Kiosk on the upper concourse.
Where to buy on the day?
Photoshoot tokens can be purchased from the Photo Kiosk situated on the concourse next to the Merchandise Kiosk. Please consult the map for directions.
What to do?
Once you have purchased a photoshoot will be given a printed ticket to be redeemed at the photo areas, this is for one per person any additional people buying into the photoshoot will also be given additional person tickets with the shoot written on the ticket. Schedules will be posted prior to the convention and on the day, proceed to the photo area prior to the scheduled time.
Why does it say processing on my photoshoot purchase?
Any photoshoot will say processing, this is because you’ve not attended the convention yet, so the photoshoot hasn’t happened, it will have been processed once you have the shoot.
Saving on postage
Unfortunately our website will charge postage on EVERY individual order, so we advise you to purchase any photoshoots you want all in one go.
Digital copies will be available online for free after the event. This is a FREE service, so please give us enough time to have this uploaded.
Can I change my mind on a photoshoot?
Unfortunately not, once the purchase has been made we’re unable to change any choice, this is the advantage of the Gold and Weekend VIP options.
Can I get a refund on a photoshoot?
Unfortunately not, once the purchase has been made we’re unable to give a refund, so please make an informed decision when purchasing.
Tickets for photoshoots are posted out, please make sure your address is current when purchasing, this is your responsibility, we will not repost any tickets. Tickets are only posted out after the deadline has passed from the 17TH APRIL
Loss of tickets
Tickets are sent out signed for by royal mail, once we send the ticket or photoshoot ticket out they are your responsibility. We will not replace them.
PLEASE DO NOT TURN UP ON THE DAY WITH A PHOTOSHOOT ORDER AND NO ENTRANCE TICKET – YOU WILL NOT BE GIVEN ACCESS WITHOUT A TICKET VALID FOR ENTRY. REFUNDS FOR PHOTOSHOOTS WILL NOT BE VALID WITHOUT A ENTRY TICKET
All group shoots are sold subject to the availability of those guests being at the convention, if a guest cancels we shall do our best to replace them, we consider 2 guests to be a group.